Everything you need to know before you hop on board

Our FAQs cover everything you need to know about City Sightseeing Glasgow, from tickets and timetables to accessibility and what you can expect on the tour. Whether you’re planning your visit or already exploring the city, we’ve pulled together the most common questions to help you make the most of your experience.

Are you currently operating your tours?

Our tours are live and available to book.

How do I book a ticket for the City Sightseeing Glasgow tour?

You can book your tour online, in person from our Reselling team or from your driver at any stop (cash or contactless).

Do you do discounts?

There is a 10% discount automatically applied the checkout for groups of 10 people or more.

When will I receive my e-ticket (online bookings)?

You will receive your booking confirmation and e-ticket a few minutes after you have completed your transaction. Please take care to enter your email address correctly. If you have not received your e-ticket, please check your junk folder as it may have gone in there. If not, get in touch with our customer service team at info@citysightseeingglasgow.co.uk

Do I have to print my e-ticket (online bookings)?

You can present your e-ticket to your driver to board our tour bus either on paper or your smartphone. Both will scan.

Why have I only received one e-ticket for my group booking?

You will receive one e-ticket per booking, regardless of whether you have booked tickets for one person or 15 people. If you require individual tickets for large groups, these are available on request from info@citysightseeingglasgow.co.uk

What’s the last tour of the day?

Please check our timetable for current bus times.

Is commentary provided on the tour?

We provide commentary on every tour, giving you an insight into Glasgow’s history, culture and people. From March to October live guides are available. Our guides are knowledgeable, passionate and bring their own sense of humour and anecdotes to their commentary. For this reason, they are frequently sited on Trip Advisor as the highlight of our tour. Multi-lingual recorded commentary in seven languages is also available. We provide earphones for free. We also offer a music tour narrated by multi award winning singer songwriter Eddi Reader.

What languages is the tour commentary in?

Our recorded tour commentary is available in English, Spanish, French, German, Italian, Polish and Mandarin.

How long does the tour last?

A tour lasts approximately 1 hour and 35, though this may vary due to traffic, road works and other factors.

Is the tour suitable for all ages?

Yes, our tour has something to offer everyone from young children to older folk.

Is the tour wheelchair accessible?

Yes. We have a dedicated wheelchair bay per bus. For a comprehensive guide, visit our Accessibility page or view our page on AccessAble.

Does your tour bus have a toilet onboard?

Unfortunately we do not have toilets onboard. However, there are plenty of toilets around our route at attractions, restaurants and public places. You can visit this site for a detailed map of all the public restrooms in Glasgow.

Can I bring luggage onboard?

Only if they fit underneath the seat. Unfortunately, we cannot accommodate larger luggage onboard our tours. We also recommend you use one of the left luggage facilities around the city centre.

Are dogs allowed on tours?

Well behaved dogs are allowed on our tours. Dogs are not allowed to sit on the seats and, while travelling, must remain on a lead and be seated on the floor.

How do I make the most of the tour?

Based on customer feedback, we recommend you take our entire tour once in the morning to get to know Glasgow and decide which stops are of interest to you. You can then use your 1 day or 2 day ticket to hop on hop off around Glasgow’s attractions.

Is the route always the same?

Yes, we will always follow our tour route as laid out on our map. From time to time, if roads are closed or events are on in the city, we may take diversions. For up to date information, check out our service updates. 

How do I recognise City Sightseeing bus stops?

City Sightseeing bus stops are easily recognisable by the Red ‘City Sightseeing’ banner at the bottom of the flag.

Does the tour operate all year round?

Yes! We operate every day of the year except 25 and 26 December or 01 and 02 January.

What does hop on hop off or ‘hoho’ tour mean?

With your 1 day or 2 day Glasgow tour ticket, you can board any City Sightseeing Glasgow tour bus throughout the day. You can get off at any stop and board at any stop. Your ticket provides unlimited travel on our tours for the day.